Last Updated: April 2026
1. Introduction
This Privacy & Cookies Policy explains how WPSiteOps, a brand operated by Buzz Clique LLC (“we,” “us,” or “our”), collects, uses, and protects information when you visit wpsiteops.com or use our services. We are committed to being transparent about our data practices and respecting your privacy.
This policy should be read alongside our Terms & Conditions and our Refund & Cancellation Policy.
2. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out a contact or inquiry form
- Purchase a service or subscribe to a plan
- Schedule a call or meeting through our scheduling tool
- Communicate with us by email or phone
This information may include your name, email address, phone number, business name, billing information, and any details you provide in your communications with us.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies. This may include your IP address, browser type, operating system, referring URLs, pages visited, and general geographic location. This information is used to understand how our website is used and to improve your experience.
3. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to enable certain functionality and to help us understand how visitors interact with our site. Below is a summary of the types of cookies and third-party services we use.
Strictly Necessary / Functional
These cookies are required for our website to function properly and cannot be disabled. They include:
- WordPress — Core platform cookies that manage your session and preferences.
- Wordfence — Security cookies that help protect against malicious activity and unauthorized access.
- Cloudflare — Network performance and security cookies used to protect and deliver our website reliably.
- Cloudflare Turnstile — A privacy-friendly CAPTCHA service used on our contact and checkout forms to prevent spam. Turnstile does not use tracking cookies and does not require cookie consent.
- WP Simple Pay / Stripe — Cookies and secure tokens used to process payments. Payment data is handled by Stripe and is subject to Stripe’s Privacy Policy.
- Complianz — Our cookie consent management platform. Stores your cookie preferences so we can respect them on future visits.
Statistics / Analytics
These cookies help us understand how visitors use our website so we can improve our content and services. They are only activated with your consent.
- Google Analytics — Collects anonymized data about website traffic, page views, and user behavior. Data is processed by Google and subject to Google’s Privacy Policy.
- Sourcebuster JS — Tracks the traffic source of visits (e.g., search engine, referral, direct) to help us understand which marketing channels are effective. No personally identifiable information is collected.
Marketing / Session Recording
These tools are only activated with your consent and help us improve our website experience and communications.
- FullStory — A session recording and analytics service that captures anonymized recordings of user interactions on our website, such as mouse movements, clicks, and scrolling behavior. FullStory does not capture passwords or payment information. Data is processed by FullStory and subject to FullStory’s Privacy Policy.
Third-Party Embeds
- Google Fonts — We use Google Fonts to display typography on our website. When fonts are loaded, your IP address may be sent to Google’s servers. See Google’s Privacy Policy.
- Calendly — If you use our scheduling feature, you will interact with Calendly’s platform, which has its own data practices. See Calendly’s Privacy Policy.
- Elementor — Our website is built using the Elementor page builder, which may set functional cookies related to page rendering and display.
4. Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can update your preferences at any time by visiting our Opt-Out Preferences page.
You may also control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
5. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Process payments and manage your account
- Respond to inquiries and provide customer support
- Send service-related communications such as invoices and service reports
- Analyze website traffic and usage to improve our content and user experience
- Protect our website and users from fraud and security threats
We do not sell your personal information to third parties.
6. Data Sharing
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are only given access to information necessary to perform their specific functions and are not permitted to use it for other purposes. Key third parties include Stripe (payment processing), Google (analytics), FullStory (session recording), Cloudflare (security and delivery), and Calendly (scheduling).
We may also disclose information if required to do so by law or in response to a valid legal request.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. When information is no longer needed it is securely deleted or anonymized.
8. Your Rights (California Residents — CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know — You may request information about the personal data we have collected about you and how it has been used or shared.
- Right to Delete — You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Opt Out — You have the right to opt out of the sale of your personal information. We do not sell personal information.
- Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to verifiable requests within 45 days.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website is protected by Cloudflare and Wordfence security services. Payment transactions are processed through Stripe using industry-standard encryption. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
10. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or applicable law. When we make changes we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy & Cookies Policy or wish to exercise your privacy rights, please contact us:
Email: support@wpsiteops.com
Phone: 888.863.2899
Hours: Mon – Fri, 9am – 6pm ET
Business: WPSiteOps — A Buzz Clique LLC Brand
